An Affiliate of the Mount Sinai Hospital
70 Dubois Street, Newburgh, NY 12550 (845) 561-4400
19 Laurel Avenue, Cornwall, NY 12518 (845) 534-7711
 
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Star of the Month - Lucia Florio
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St. Luke’s Cornwall Hospital is proud to announce Lucia Florio, of New Windsor, as its March Star of the Month. A 20-year employee, Florio is a Phlebotomist at the Laboratory’s Hudson Valley Imaging site in New Windsor. She is best known for her gentle care and dedication to patients.

"Lucia is truly professional in her work. Her calm, confident manner and compassion allow her to have a real connection with patients.She goes

the extra mile to listen to patients’ concerns and answer their questions,

said Theresa Dering, MS, MT (ASCP) DLM, Laboratory Director. “The dedication Lucia exhibits every day is truly stellar. We’re fortunate to have her on our Laboratory team.”

Surprised by this special recognition, Florio said, “I’m honored to receive this award; it’s a privilege to work with patients every day. I enjoy helping others and am proud to be part of the SLCH family.”

St. Luke’s Cornwall Hospital employees are nominated for the Star of the Month award by their co-workers, patients, physicians and/or visitors, based on Stellar Service Standards. These standards focus on making customers feel comfortable and important, providing timely and orderly service, and improving communication with patients and staff.

 

  Committed To Quality Care 70 DUBOIS STREET,
NEWBURGH, NY
(845) 561-4400
19 LAUREL AVENUE,
CORNWALL, NY
(845) 534-7711
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