St. Luke’s Cornwall Hospital (SLCH) is proud to name Cardiac Catheterization Nurse Lisa Mulqueen, RN, as its December Star of the Month. As a result of Mulqueen’s expertise and quick thinking during a routine visit to the hair salon, a local woman received the life-saving medical attention she needed. Mulqueen is a Wallkill resident and 12-year SLCH employee.
In October, Mulqueen happened to be sitting next to another customer, Jean Nelson, at a local hair salon, when the woman suddenly became pale, started perspiring and complained of chest discomfort. Mulqueen quickly
evaluated the woman’s condition and determined she was likely having a heart attack. After calling 911 and alerting the hospital, Mulqueen stayed by Jean’s side, calming her. The woman was transported by ambulance to SLCH, where she underwent emergency angioplasty.
“I can’t believe how lucky I was to be getting my hair done at the same time as Lisa,” said Nelson after being discharged from the hospital. “I actually had an appointment for another day, but had to cancel. Little did I know it was a move that may have saved my life! I’m so grateful to Lisa and the St. Luke’s Cornwall Hospital cardiac team.”
In response to the recognition, Mulqueen said, “I’m happy I was in the right place at the right time, and had the training and experience to make a difference. I’m so glad Jean had such a positive outcome, and am honored to be part of the cardiac team at SLCH.”
“Lisa’s quick response and clinical assessment very likely saved Mrs. Nelson’s life that day,” said Beverly Keefer, RN, BSN, Clinical Nurse Manager of SLCH’s Cardiac Catheterization Lab. “We’re very fortunate to have her on our team and are proud of the professionalism she demonstrates both in and out of the hospital.”
St. Luke’s Cornwall Hospital employees are nominated for the Star of the Month award by their co-workers, patients, physicians and/or visitors, based on Stellar Service Standards. These standards focus on making customers feel comfortable and important, providing timely and orderly service and improving communication with patients and staff.