St. Luke's Cornwall Hospital Announces Stellar Employees of the Year
St. Luke’s Cornwall Hospital (SLCH) has awarded its outstanding employee awards for 2009 to two team members who exemplify the hospital’s standards of excellence and commitment to service. Charles Rall of New Windsor, a Security and Safety Charge Officer at the hospital’s Newburgh campus, was presented SLCH’s 2009 Star of the Year Award, while Helen May of Wappinger Falls, Employment Services Manager, received the Stellar Leader of the Year Award. The honors were presented recently by SLCH President and CEO Allan E. Atzrott.
Rall, a two-year employee, has quickly earned a stellar reputation for the professionalism and courtesy he demonstrates each and every day. His knowledge of the organization and kind, courteous manner help create a friendly and welcoming environment for visitors, patients and fellow employees.
“Charlie always goes the extra mile in providing outstanding customer service,” said James Montgomery, Director of Safety and Security. “We are very fortunate to have him on our team.”
Left to right: Deborah Turner (SLCH Vice President, Human Resources), Helen May (SLCH Leader of the Year), Allan E. Atzrott (SLCH President and CEO), Charles Rall (Star of the Year), James Montgomery (SLCH Director, Safety & Security).
The Stellar Leader of the Year, five-year-employee Helen May, was recognized for her outstanding work ethic, creativity and dedication to SLCH and the community it serves. She has been instrumental in leading human resources initiatives to enhance employee recruitment and retention, particularly in Nursing. May developed the hospital’s successful Nursing Phone-a-Thon event, which enables prospective nurses to conduct an initial interview with SLCH recruiters on a Sunday, from the comfort of their own homes.
“Helen is hard-working, loyal, upbeat and resourceful. Her work ethic and enthusiasm have a positive effect on everyone she comes in contact with … she is a wonderful representation of the ideals and standards we hold true,” said SLCH Vice President of Human Resources Deborah Turner.
SLCH employees are nominated for the Star and Leader of the Year awards by co-workers, patients, physicians and/or visitors. Those eligible consistently uphold the hospital’s stellar service standards, which include: making customers feel comfortable and important, providing timely and orderly service and improving communication with patients and staff.